7.19.2007

Pffft

Waaaaaay back in 1994, when I graduated from college with a degree in English Textual Studies (no, I still don't know what that means) and was qualified to do...absolutely nothing, I got a job at Cellular One as a Customer Care Representative.

Did I "care", as the job dictated? No, no I did not. My workday basically consisted of a lot of angry people, screaming at me over their cellular service.

And this morning, I'm right back there as I enter round 100 of trying to get reimbursement from my health insurance provider. I'm using the same words/phrases as those jerks I dealt with so long ago...you know: "unacceptable", "ridiculous", "ludricrous", "put me through to a manager", etc.

I'm the jerk. I'm the jerk.
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2 comments:

Anonymous said...

But isn't being the jerk so much more fun?

Though, I do remember a call you guys had that got passed around the company and was pretty hysterical. I guess you should strive to be a responsible jerk balancing the fine line between pissed off customer jerk (but understandably so) and complete lunatic whose irate messages get sent around the company...

7/19/2007 4:11 PM
Dewey Dismal said...

Rats patootie was the phrase if I recall correctly.

7/20/2007 10:05 AM

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